Service

Description

SVO61320 Information about repair order tasks that have comeback labor associated with them.

UNT60950 A list of component information by customer.

SSRS This report is used by the Centralized Warranty Group to determine what Repair Order Originals have been invoiced and have a Warranty Spin-off that has not been uploaded to CWA. Angie uses this every day to watch the flow of completed Warranty RO’s from the branches to Centralized warranty. 

INV60100A List of dirty cores issued in a specific item frame.  The report checks on the date the core credit was posted to the parts or repair order.

SVO61325 The deferred repairs for a repair order.

PSS60300 All parts that were moved from a repair order task to another task or repair order.

SSRS Effective labor rate by branch and accounting period.

ARM60600 Dollars billed by specific environmental handling charges with details of each charge billed. The report includes only those charges that exist on an invoice as the charge has not actually occurred until the invoice is generated. 

PSS60600 This report analyzes non-billed labor, including how it posted to the general ledger on the business system.

INV60505 Print an Inventory Valuation.

SVM66500 A Listing of invoiced repair orders.

SSRS Labor variance report

PSS60200 A breakdown of the detail for all miscellaneous charges billed to parts and repair order invoice.

SSRS Shows Non-Billable times where clock out is before clock in. 

SSRS Non-Productive/Lost & Idle Time Report Shows non-productive time by branch, repair type and technician. Hours are totaled by day, month, and YTD. 

SV060600 A listing of open repair orders in your branch.

Shows open RO's by branch/department. 

SVM20200 The current day's sales for the parts and service departments.

PSS60100 By Branch, the detail charged on open parts and repair orders, including parts labor, miscellaneous charges, and bill only/buy-out parts.

PSS60500 Allows you to print the parts list on demand.

SVM60500 Analyzes work mix and effective labor rates occurring in the repair shop during a given time frame.  The analysis can be run for a specific date range, as well as a specific  customer type.

SVM20100 Prints deletions of parts, labor and miscellaneous charge detail from open repair orders.

SVO60800 A listing of changes made to a repair order or quote.  Adding, deleting and invoice a repair order all update the Repair Order log file.  Common uses for this report include obtaining a list of all deleted ROs in a particular time frame, or a list of repair orders invoiced for a particular day or time frame.

SVO60650 A detailed summary of repair orders with a status of Quote, Open, Hold, Closed or Contract.

SVO60655 A listing of all repair orders opened in a specified date range.

SVM60450 Repair shop sales sorted by repair group/repair type.

SVM60200 The cost incurred by technicians working on non-billable repair types in a date/time range.

ARM44100 Salesperson commission detail for parts and service invoices.  Zero dollar commission records will be excluded from the report.

SSRS Shows RO’s by Repair Group by Branch. Component types are matched to repair groups by a mapping table in the report. 

SSRS: Shows RO days between last punch and invoice. 

SSRS: Shows different time ranges per RO. 

SSRS: RO sales totals by service writer.

SSRS Service Sales Management and Operations

SVO60685 Work in progress in the repair shop.

SVM60950 Accrued wages for a specified department or all departments.

SVM63701 Allows you to review time added to the system via eTech or Bar Code Time Entry.  This report may be generated from eTech or run from the tree view in Fusion.

SVM40200 A summary of the daily and month-to-date productivity for each technician.

SVM65000 Ranks technicians in the order of the highest efficiency by repair group.  Efficiency is determined by the hours billed by the technician divided by the number of hours for which the customer was billed.  This report prints all of those tasks and shows them by repair group.

SVM60650 Efficiency is determined by the hours billed by the technician divided by the number of hours for which the customer was billed.  This report prints the detail that determines the efficiency of each technician, such as RO, task, repair type, customer name, hours worked, hours billed, non-productive time, and gain/loss.

SSRS Provides efficiency and productivity by branch and tech for a date range. Has been used to help during annual technician review process. 

SVM40300 A production ratio for all technicians for the last 12 months, as well as the YTD.  If the report is run for a single month, additional information will print showing how the percentages were calculated.

SMV40100 A productivity summary for a specific technician, or all technicians, showing a daily productivity breakdown for one month.

SSRS Provides efficiency and productivity by branch and tech for a date range. 

SVM60800 Analyzes the performance of a technician or a RO by comparing how productive technician is with what he work and what could be billed to customers.

SVM61280 Lists stories technicians have entered via Technician Story Entry.

SSRS Fusion:  Used to verify technician time prior to export to Ultipro.

SSRS Fusion:  Used to verify technician time prior to export to Ultipro.

UNT66500 A brief to detailed history of repairs for a specific unit while owned by a specific customer. 

SSRS Fusion:  Shows revenue and cost information for open Work Orders by department and branch. 

SSRS Fusion:  Reports outstanding warranty GL entries. 

SSRS Fusion:  Reports outstanding warranty GL entries. 

SSRS Fusion:  Shows revenue and cost information for open Work Orders by department and branch.